DFS (Security Suite) is designed to help government agencies track and evaluate threat on a national level. The purpose of the software is to give security officers a focused pool of security threats to analyze. From there, officers will be able to make an informed and calculated decision for the next course of action.
To comply with my non-disclosure agreement, I have omitted and obfuscated confidential information in this case study. Sensitive information has been scrubbed.
Disasters, whether manmade or natural, are currently being analyzed by millions of sensors, which outputs to tens of millions of data points. Security professionals and officers need to be able to sift through these data points in order to make a calculated attempt at defending against these disasters. As you can imagine, this task is near impossible.
We proposed a holistic solution that consisted of three separate parts in order to filter and derive patterns from the pools of data.
The first part is the Commander's Dashboard which is a video wall solution that gives commanders in situation rooms a full picture of everything that's going on. Any findings by analysts or alerts that trigger the system will be pushed up to the video wall for the commander.
The second part is the Analyst Dashboard. This is a typical workstation for the analyst to conduct deeper investigations into possible threat subjects, events, etc.
The third part is the Mobile Controller. This is a native app both for iOS and Android that the commander can use to control the dashboard. It also allows for quick, general investigations into notifications that pop up. The idea is to have the commander, who's primarily on their feet, carry an iPad that allows them to control their dashboard.
Anyone who's worked in a startup environment knows the necessity of wearing multiple hats. For this project, I served as the sole designer and mobile developer. My job was to build the product from the ground up, starting from the conceptual phase to the actual development. This means I was in charge of: UX Design, UI Design, and Mobile Development
The major challenge (and difference) working with the government sector than consumers is the feedback. Without necessary feedback, product design goals become more guesswork than validations. Regardless, we still had a deliverable. I started with wireframes for the major screens first in order to show major ideas and interactions. Luckily, from the few responses we did get, it seemed like we were going in the right direction.
Working at a startup means many times starting things from scratch. As a designer, that meant starting a brand guideline and UI styleguide while continuing work on the actual dashboard. I took the wireframes (that were thankfully accepted) and started to flesh out the UI components.
The interface design was considerably tougher than expected due to the hardware constraints that we dealt with. As mentioned before, we were designing for a full on video wall consisting of a 4 x 2 panel of 4K monitors. That means total pixel resolution was at a whopping 15,360 x 4,320 pixels. Furthermore, we needed to take into account viewing distance as commanders could be standing 20' away from the screen.
All of these considerations had to be taken into account as I researched and .
I chose to go with React Native as the tool to use for mobile development. The primary reason was because we needed to deploy this product to multiple clients, who may already have their own devices. React Native allowed us to build for both iOS and Android concurrently to remain as device agnostic as possible.
The product has garnered attention from multiple sectors and institutions across the globe. It was demoed at a security conference in France over the Winter of 2017. We are continuing development on the platform and hoping to deploy to our first client in 2018.